Shipping & Return

Promotion period

• During on promotion period, if the item(s) was out of stock, we will cancel or refund those automatically.

Delivery Area

• 寄中國及台灣的客人, 我們會要求您提供身分証字元及號碼以作收方實名認証之用途。

• At this time, we offer shipping to all the areas of worldwide.

• If any questions about shipping, please email to raiderhongkong@gmail.com for more information.
 
Shipping Method & Time

• We are using SF Express/ DHL
• Item(s) will be mailed out within the next 5 working days once payment has been done and verified. Weekends and public holidays are not counted as working days.
 
Free Shipping

• We offer free domestic shipping (including Macau and Taiwan) for orders over $800 HKD.

• We offer free worldwide shipping for orders over $2000 HKD.

Exchange or Refund Policy

• It is important to us that you are satisfied with your purchase, if you happened to have the wrong sizing of the merchandise, we will be happy to help you exchange your purchase.
• Most merchandise can be exchange size, color or the other item(s) within 7 days in unused, brand new.
• Customer(s) need to bear the shipping fees if your exchange items through shipping.
• Item(s) can not exchange or refund during on sale.
• Item(s) can not refund as all orders, except our store approve.

 
How to exchange the purchased item(s) 

•Please contact +852 28746799 or mail to raiderhongkong@gmail.com and we will provide the details of exchange the products.

About out of stock

•This gives us time to ensure that all quantities are in stock. If an item(s) is not in stock, we'll arrange refund automatically.